Return and exchange of goods.

• The return of goods takes place in accordance with the laws of the Republic of Lithuania.

• The buyer must send the returned goods by registered mail. The number of the registered shipment must be provided to the Seller no later than within 24 hours after shipping.

• When returning the wrong product, the Seller undertakes to replace such product with the required product. If the required product is not available, all money (for the product and the actual shipping costs incurred) will be returned to the Buyer.

• When a defective product is returned, the Seller undertakes to replace the defective product with a similar product or to refund the Buyer's money.

• The Seller has the right not to accept the goods returned by the Buyer, if the packaging of the item(s) has been opened.

Purchased quality goods can be returned within 14 days if:

• the returned item is in its original, neat packaging; unused, undamaged and has not lost its commercial appearance (labels intact, protective film not torn off, etc.); the product is in the same configuration as the Buyer received it; the acquisition document is presented.

To return the product, contact hello@chaiculator.com

Subject title of the letter "Item return"